First register your claim by: email: info@roobuck.com.au or Phone: +612 9938 1550 (9am-6pm Business days).
Fill out the “Roobuck Warranty RMA Claim Form” – See download link at top.
In the case of Cap Lamp Warranty Claims:
The Buyer must provide proof of purchase (if Roobuck does not hold a valid record).
The Buyer must complete the RMA form and provide full details of the observed fault(s) or damage of the Cap Lamp along with photo graphic or video evidence if possible.
The Cap Lamp Serial Number must be recorded on the RMA form.
Product/shipping will be at the owner’s risk whilst in transit to and from the Roobuck Authorized Service Centre – Unit 6, 20 West Street, Brookvale NSW 2100 Australia.